Can't run service perfigo config command on NAC

[michael_khadra]

I have a new NAC Manager server for a fresh deployment. I logged in using root password with a serial connection to the server.

I can't seem to be able to run the "service perfigo config" command to perform the initial CAM configuration.

[root@nacmanager /]# service perfigo start

perfigo: unrecognized service

[root@nacmanager /]#

Any idea what might be the problem?

Thanks in advance.

[Nicolas Darchis · Accepted solution]

Did you install the CAM software on it or was it already installed ?

if it was already, I advise that you image with the DVD.

[Doan Quang Hoa]

Any advices for this... or Nicolas 's answer is correct 100%

Thanks so much

[michael_khadra]

Yes, the re-image fixed the problem.

Thanks.

[Doan Quang Hoa]

Hi,

Thanks everybody supported me,
However i don't understand "re-image" in here, what does it mean? (re-build image file to DVD or re-install software or...)

Sorry for my inconvenience because of my Engs skill

Any detail advices for this

Thanks so much.

[michael_khadra]

Download the latest NAC 4.8.2 ISO image from Cisco Website.

Burn it to a DVD or CD as bootable.

Boot the server from that DVD/CD.

Follow normal installation instructions as per the installation guide.

[Doan Quang Hoa]

Thanks Michael for your supported.

But i re-installed many times with new CD image, (noticed that 3140 platform hasn't got DVD).

So now, i still can't run this command: service perfigo config

Can you help me to fix this prob.

thanks so much.

anybody give advices for this???

[michael_khadra]

What is happening when you are booting from a CD where NAC ISO is installed on it?

Usually, during boot, you should receive a installer welcome message:

"

Cisco Clean Access 4.8.2 Installer (C) 2011 Cisco Systems, Inc.

               Welcome to the Cisco Clean Access Installer!

- To install a Cisco Clean Access device, press the key.

- To install a Cisco Clean Access device over a serial console, enter serial at the boot prompt and press the key.

boot: serial

You can type serial if you are connected through console, after that it will check for existing installations and will ask you if you need to install a NAC Manager or Server:

Please choose one of the following configurations:

1) CCA Manager.

2) CCA Server.

3) Exit.

You choose 1 or 2 depending on the server type. The software will install and the server will reboot.

After the reboot, you login as root and automatically the configuration utility will launch by itself and you will set the basic parameters:

CentOS release 5.3 (Final)

Kernel 2.6.18-128.1.10.el5PAE on an i686

nacmanager login: root

Welcome to the Cisco Clean Access Manager quick configuration utility.

Note that you need to be root to execute this utility.

The utility will now ask you a series of configuration questions.

Please answer them carefully.

Cisco Clean Access Manager, (C) 2011 Cisco Systems, Inc.

Configuring the network interface:

Please enter the IP address for the interface eth0 []: 172.30.1.1

You entered 172.30.1.1 Is this correct? (y/n)? [y]

etc......

Hope this helps.

Regards,