Can`t save changes in cisco ACS 5.8

[tiendt701]

Hello

I have a problem with save in Cisco ACS. I don`t save any with button "Save changes". It is hide. Please help me. Thanks 

[jrabinow]

Can you please clarify the following

- Which ACS version and patch are you using?

- Which browser type and version are using?

This will help get more specific

[jrabinow · Accepted solution]

Looking more at pictures seems like you are using firefox version 46.

If so you need to down load and install 5.8 patch 3 which includes fixes for specific issues seen when working with this version of the Firefix browser

[Dmitry Loukovtsev]

I have same problem on 5.8.1.4 and 5.5.0.46.10

Also i can't see Rule there empty field.

Google 50.0.2661.102 m

Firefox 46.0.1

[jrabinow · Accepted solution]

From a functional perspective both 5.8.0.32 (ACS 5.8) and 5.8.1.4 (5.8.1) are the same. The latter release was introduced to support an additional hardware combination for 35xx appliance series

Common patches can be used for both 5.8 and 5.8.1

So 5.8 patch 3 can be installed on top of 5.8.1.4 to resolve this issue

ACS 5.5 release is no longer under software support and so you need to contact TAC about this

[Dmitry Loukovtsev]

Cisco Application Deployment Engine OS Release: 2.2
ADE-OS Build Version: 2.2.2.015
ADE-OS System Architecture: x86_64

Copyright (c) 2005-2015 by Cisco Systems, Inc.
All rights reserved.
Hostname: ACS01-AAA


Version information of installed applications
---------------------------------------------


Cisco ACS VERSION INFORMATION
-----------------------------
Version : 5.8.1.4.3
Internal Build ID : B.462
Patches :
5-8-0-32-3

i can't edit rules after patching.

[radmedur · Accepted solution]

I think Rules might have deleted already during previous launch of FF 46 browser. 

Once Rules are removed, patch can't create them again.

Now please restore any good configuration backup or create Rules again. Sorry to say this I understand this is difficult but this is workaround.

Patch will make sure that Rules not getting removed from GUI.

[tiendt701]

Thank you for helpping me. I have downloaded and successfully.