Cant login to ACS.3

[steve switzer]

Hi

Just got my server team to install ACS 5.3 on a virtual machine.

Unable to access the web interface - https://acs_host/acsadmin

Nothing happens when i try and access this

Any ideas how i can fault find this as i have cli access

Steve

[Scott Fella]

What do you see if from the CLI you issue a show application status ACS?

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[steve switzer]

The following -

% Error finding status information for the application: ACS

[Amjad Abdullah]

Hi,

It does not seem that your ACS was installed correctly.

Try to reload the machine and if it did not work try to remove the curreent VM and install ACS on a new one.

HTH

Amjad

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[steve switzer]

Thanks

So when i do the command show application status ACS

Then i should see the ACS running or something ?

Steve

[Amjad Abdullah]

Yes. you can see what services are running if they are running or what status of each process.

In your case you get an error and the command output does not appear which means there is something wrong with the ACS installation.

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[steve switzer]

thanks -  i am asking the server team to check the settings on the vmware-

Looks like it could be RAM  or the way it was installed or non dual core

Steve

[Tarik Admani]

It might be case sensitive try "show app status acs". Or better yet "show application" that will list the installed allpications.

Thanks,

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[Amjad Abdullah]

Steve:

Tarik is absolutely right. acs must be written small letters in the command. If you write it ACS in capitals that does not work.

Please try it agian with small letters.

Thanks a lot Tarik to point us to this point.

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[Rahul Raghav]

hi i am facing the same problem but i am also not able to ping mgt interface gig0 from my pc both are directly connected with lan cable in the same segment. and also not able to login into the web interface however when i set ip for cimc i am able to access cimc web interface but still not able to access wweb interface of acs. kindly help me out.