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Changed my AD password now cant get into enable !!!

steve switzer
Level 1
Level 1

Hi

Changed my AD password and now i cannot get into the enable side of the cisco switches on our network (we have no routers).

Looking on the logs for the ACS v4.2 I can see the following -

On TACACS+ Accounting you can see the connections which have worked - it the initial tty connections -

When i look in the failed attempts i see the following -

Auth failed -  External  DB user invalid or bad password  or on another occasion internal error

or EAP-TLS or PEAP authentication failed due to unknown CAcertificate during SSL handshake.

Anyone seen this before ?

Steve

1 Reply 1

Tarik Admani
VIP Alumni
VIP Alumni

Steve,

Just out of curiosity can you verify your user account in ACS and make sure that the enable password is set to use external database?

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.2/user/guide/UsrMgt.html#wp273989

Thanks,

Tarik Admani