Hello,I need to change the hostname of our ISE install. TAC stated I need to use the command of application reset-config ise to do so. I was wondering if my old license files can be reused or do I need to get new ones from Cisco. I have a case open, but this work is being done this evening so I need an answer as soon as possible.Also, if any of you have any tips or tricks to get me through this process, I would love hearing them.Thank you!
Resetting the application simply clears the database. It will not modify the serial number of the appliance (physical or virtual) nor does it change the IP address to manage it. Your original license files will need to be reinstalled, but should work.
Thank you for the quick reply. I would just like to clarify that I can use the license files that were sent to me when we initially purchased the product. I have to do the work tonight and don't want to hose my installation if I need to get new license files from Cisco.
Just an update on this. I was unable to use my old license files. I contacted Cisco and they sent me new files. I have yet had an opportunity to try the new ones.
Thank you for the reply. When I tried to reinstall the license, I got "Invalid license file, UDI mismatch: Platform UDI..." on both licenses. I had to revert back to my snapshot due to time constraints. Have you seen that before?
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