Cisco 1121 acs 5.1

[Daryn Utesbayev]

It's impossible to use acs 5.2 recovery DVD to cisco 1121 acs 5.1?

[Jatin Katyal · Accepted solution]

Hi Daryn,

What is your end goal? If you'd like to recover the administrator password on ACS 5.1 using ACS 5.2 then it may not work. I tried it in my lab for acs 5.3/5.4 and it didn't work. It used to work in ACS 4.x cases where 4.1 cd can be used to recover administrator password on ACS 4.2.

If you want you can give a try. It will give you 4 options. You have to select 3 or 4 depending how you are connected.

Available boot options:

[1] Cisco Secure ACS 5.3 Installation (Keyboard/Monitor)

[2] Cisco Secure ACS 5.3 Installation (Serial Console)

[3] Reset Administrator Password (Keyboard/Monitor)

[4] Reset Administrator Password (Serial Console)

If you have some other plans let me know, I will try to answer.

Jatin Katyal
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[Daryn Utesbayev]

Thank you Jatin for helping!

How I can download acs recovery DVD if I don't have access to download it.

[Jatin Katyal]

You mean that you can't donwload ACS 5.x DVD from cisco.com. I have added a link for you. This link will take you directly on the section from where you can download the recovery image. http://tools.cisco.com/squish/FCd77

File need to be downloaded:

ACS 5.1.0.44 FCS Official version

ACS_v5.1.0.44.iso

If you can't access the above link or you're getting some privilege related issues ( please post that in your next response) then you have 2 options:

1.] If you have a valid contract for ACS 5.x with cisco, open a TAC case so that they can publish the recovery DVD (.ISO image) on your registered id. Would not take much time.

2.] If you don't have a contract or its expired or TAC couldn't entitled you for this download then I would encourage you to contact your cisco accounts team as they may be able to help you.

Jatin Katyal
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[Daryn Utesbayev]

Thanks a lot !!!

[Jatin Katyal]

did you try to access that link? Are you able to access it?

Jatin Katyal
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[Daryn Utesbayev]

Hello Jatin!!!

Thank you for asking but I could not download software because I don't have TAC. So I will  try it to ask cisco account to give access for downloading acs 5.1 recovery dvd but there are another a quistion. How to cantact to them ?

[Jatin Katyal · Accepted solution]

Kazakhstan8^800-121-4321 (dial 8, wait for 2nd dial tone, then dial the rest)
Then dial the PIN, 800-721-7549

Kazakhstan, Am I guessing it right?

Jatin Katyal
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