Cisco ACS 5.3 - Error Generating CSR on Secondary

[tcroziercisco]

I am attemtping to install new ssl certs on our 5.3 cluster.  I was able to generate the CSR on the Primary host.  When I attempt to generate the csr on the secondary host, I receive the following error:

This System Failure occurred: Error while remotely calling Primary to create: com.cisco.nm.acs.im.certificate.CertificateRequest Object{ request=[B@144cead, privateKey=null, encryptedPrivateKeyPassword=[B@5ce155, certificateSubject=CN=xxxx.xxxxxx.net,
 keyLength=2048, digest=SHA1, timeStamp=null, friendlyName=null, guid=[B@1cd99ca, description=null, name=xxxx.xxxx.net, version=0, id=0}. Your changes have not been saved.Click OK to return to the list page.

Both hosts are running identical versions:

Cisco ACS VERSION INFORMATION

-----------------------------

Version : 5.3.0.40

Internal Build ID : B.839

Any suggestions would be greatly appreciated.

[tcroziercisco]

- I stopped and restarted the acs services and was able to generate the csr

    - acs stop, acs start

[olvg-ait]

Thanks tcroziercisco,

It makes perfect sense for a Cisco ACS to stop and start its the only thing i do for every problem i get.

I'll be glad when we are going to use something else because this product is only trouble since we got it.