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Cisco ACS 5.4 problem

urosbajzelj
Level 1
Level 1

Hello

Did anyone experience problem with Service Selection Rules in Cisco ACS. When I click this tab ( it only works for me in google Chrome), configuration is normally opened. But when I want to edit one of two default rules (rules that match radius and tacacs) nothing happens. If I want to add new rule, popup window in normally opened but I am not able to add any conditions or results. It is just nothing to choose from. I have some attributtues under "customize window". It looks like some gui problems.

I am using

acs/admin# sh application version acs

Cisco ACS VERSION INFORMATION

-----------------------------

Version : 5.4.0.46.0a

Internal Build ID : B.221

with trial license. I am running ACS on vmware player  (1 GB of RAM and 1 proc).

Thanks in advance

General
Name:   Status:

Enabled

The Customize button in the lower right area of the policy rules screen controls which policy conditions and results are available here for use in policy rules.
Conditions
Results
3 Replies 3

Eduardo Aliaga
Level 4
Level 4

When dealing with Cisco ACS and Cisco ISE you have to be very careful with your web browsers. For example there's a major bug when using Cisco ISE 1.1.x and Chrome.

Back to ACS, please refer to the release notes to see the validated web browsers.

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.4/release/notes/acs_54_rn.html#wp222016

I have used ACS and ISE a lot, and we had many problems when using Internet Explorer and Chrome. That's why I prefer Firefox, but even with firefox we had little problems once in a while.

Please rate if this helps

Jatin Katyal
Cisco Employee
Cisco Employee

I agree with Eduardo. Try use only supported web browser mentioned in the release notes.


Sent from Cisco Technical Support Android App

~Jatin

urosbajzelj
Level 1
Level 1

Thanks I will try.

BR