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Cisco ACS locks AD account at first incorrect password

networkdata
Level 1
Level 1

It still happens to me with ACS Version : 5.8.1.4.

It happens so often that I have reasons to suspect that even if my password is correct, the bloody damn thing locks my account whenever it pleases.

Anybody else experiencing this ?

2 Replies 2

Gagandeep Singh
Cisco Employee
Cisco Employee

Hi,

ACS has password policy for internal users only.

AD password has to be applied from Microsoft server. We need to check for password lockout policy on it.

What error comes in ACS report.

Regards

ACS report says : "24415 User authentication against AD failed since user account is locked out".

At best it does this at first attempt even if AD policy allows me 5 logins. This happens when I login into the ACS itself or if I login into a router/switch using AAA with TACACS+.