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Cisco ISE 2.1.474 Backup Issue

enyamutenha
Level 1
Level 1

Hi All

I'm having problems backing-up on Cisco ISE2.1.0.474. My secondary PSN also not SYNCing. I have done a debug and I'm getting the following:-

 

isesvr/admin# 7 [32164]:[debug] backup-restore:restore: cars_xfer.c[184] [admin]: RW repo is requested
6 [32164]:[info] backup-restore:backup: br_history.c[521] [admin]: ISE backup/restore initiated by CLI as ise.br.status is not 'in-progress' in /tmp/ise-cfg-br-flags
7 [32164]:[debug] backup-restore:backup: br_backup.c[585] [admin]: initiating backup ise_config to repos BACKUP-REPO
7 [32164]:[debug] backup-restore:backup: br_backup.c[629] [admin]: no staging url defined, using local space
7 [32164]:[debug] backup-restore:backup: br_backup.c[54] [admin]: flushing the staging area
7 [32164]:[debug] backup-restore:backup: br_backup.c[658] [admin]: creating /opt/backup/backup-ise_config-1539604194
7 [32164]:[debug] backup-restore:backup: br_backup.c[662] [admin]: creating /opt/backup/backup-ise_config-1539604194/backup/cars
6 [32164]:[info] backup-restore:backup-logs: br_backup.c[98] [admin]: backup in progress:Starting Backup...10% completed
7 [32164]:[debug] backup-restore:backup: br_backup.c[726] [admin]: creating /opt/backup/backup-ise_config-1539604194/backup/ise
7 [32164]:[debug] backup-restore:backup: br_backup.c[752] [admin]: calling script /opt/CSCOcpm/bin/isecfgbackup.sh
3 [32164]:[error] backup-restore:backup: br_backup.c[767] [admin]: DB BACKUP FAILED : . Backup aborted
7 [32164]:[debug] backup-restore:history: br_history.c[252] [admin]: running date
7 [32164]:[debug] backup-restore:history: br_history.c[76] [admin]: obtained backup history lock
7 [32164]:[debug] backup-restore:history: br_history.c[160] [admin]: loaded history file /var/log/backup.log
7 [32164]:[debug] backup-restore:history: br_history.c[118] [admin]: stored backup history file
7 [32164]:[debug] backup-restore:history: br_history.c[90] [admin]: released backup history lock
7 [32164]:[debug] backup-restore:history: br_history.c[310] [admin]: added record to history
6 [32164]:[info] backup-restore:backup: br_history.c[454] [admin]: updating /tmp/ise-cfg-br-flags with status: complete and message: (null)
6 [32164]:[info] backup-restore:backup: br_cli.c[1108] [admin]: error message: Application backup error
7 [8223]:[debug] backup-restore:restore: cars_xfer.c[184] [admin]: RW repo is requested
6 [8223]:[info] backup-restore:backup: br_history.c[521] [admin]: ISE backup/restore initiated by CLI as ise.br.status is not 'in-progress' in /tmp/ise-cfg-br-flags
7 [8223]:[debug] backup-restore:backup: br_backup.c[585] [admin]: initiating backup ise_config to repos BACKUP-REPO
7 [8223]:[debug] backup-restore:backup: br_backup.c[629] [admin]: no staging url defined, using local space
7 [8223]:[debug] backup-restore:backup: br_backup.c[54] [admin]: flushing the staging area
7 [8223]:[debug] backup-restore:backup: br_backup.c[658] [admin]: creating /opt/backup/backup-ise_config-1539604398
7 [8223]:[debug] backup-restore:backup: br_backup.c[662] [admin]: creating /opt/backup/backup-ise_config-1539604398/backup/cars
6 [8223]:[info] backup-restore:backup-logs: br_backup.c[98] [admin]: backup in progress:Starting Backup...10% completed
7 [8223]:[debug] backup-restore:backup: br_backup.c[726] [admin]: creating /opt/backup/backup-ise_config-1539604398/backup/ise
7 [8223]:[debug] backup-restore:backup: br_backup.c[752] [admin]: calling script /opt/CSCOcpm/bin/isecfgbackup.sh
3 [8223]:[error] backup-restore:backup: br_backup.c[767] [admin]: DB BACKUP FAILED : . Backup aborted
7 [8223]:[debug] backup-restore:history: br_history.c[252] [admin]: running date
7 [8223]:[debug] backup-restore:history: br_history.c[76] [admin]: obtained backup history lock
7 [8223]:[debug] backup-restore:history: br_history.c[160] [admin]: loaded history file /var/log/backup.log
7 [8223]:[debug] backup-restore:history: br_history.c[118] [admin]: stored backup history file
7 [8223]:[debug] backup-restore:history: br_history.c[90] [admin]: released backup history lock
7 [8223]:[debug] backup-restore:history: br_history.c[310] [admin]: added record to history
6 [8223]:[info] backup-restore:backup: br_history.c[454] [admin]: updating /tmp/ise-cfg-br-flags with status: complete and message: (null)
6 [8223]:[info] backup-restore:backup: br_cli.c[1108] [admin]: error message: Application backup error

 

I'd really appreciate any suggestions

Thanks

Erisan

1 Accepted Solution

Accepted Solutions

howon
Cisco Employee
Cisco Employee

For break/fix please contact TAC.

View solution in original post

2 Replies 2

howon
Cisco Employee
Cisco Employee

For break/fix please contact TAC.

Ali
Level 4
Level 4

Hi all,

 

We are also facing the issue with secondary PSN not in SYNC, when I tried to generate the support bundle its getting failed.