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muhammad_2013331
Beginner

Cisco ISE 2.2 on Ubuntu 16.10 KVM

Can anyone please help me with ISe 2.2 installation on KVM in Ubuntu 16.10...i am getting the following error:

Error: Unsupported hardware detected!

Cisco UDI (Unique Device Identifier) not found on this appliance.

Exiting Installation.

Even after following all required procedure mentioned in installation guides.

1 ACCEPTED SOLUTION

Accepted Solutions
Vlad142
Beginner

This worked for me:

Make sure the below requirement in satisfied if using a non-supported hypervisor:

Dmidecode utility reads from SMBIOS. If the "system-product" string does not contain “KVM”, the readUDI will be unable to determine the type of virtualization and 'validate_platform_info()' in ks.cfg will fail, displaying the following error message.

ERROR: UNSUPPORTED HARDWARE DETECTED!

Just make sure to have the 'KVM' string in the product field of SMBIOS info.

Cisco Identity Services Engine Installation Guide, Release 2.1 - Install ISE on a VMware Virtual Machine [Cisco Identi…

View solution in original post

10 REPLIES 10
sesousa
Cisco Employee

I'm having the exact same issue installing on RHEV 4.x (latest version).

When running VM resource checkup from the boot menu, the tool states it will not run as "this is not a VM".

muhammad_2013331
Beginner

Anyone managed to solve this issue?

muhammad_2013331
Beginner

Just tested it on ubuntu 14.04 LTS and it is also not working there...Please if anyone from Cisco help us with this because have a client who is refusing to move from KVM

Cisco Identity Services Engine Network Component Compatibility, Release 2.2 > Supported Virtual Environments

says KVM on RHEL 7.0 and Ubuntu 14.04 LTS is supported.

If it is not working for you on a Supported platform, please contact the Cisco TAC.

Vlad142
Beginner

This worked for me:

Make sure the below requirement in satisfied if using a non-supported hypervisor:

Dmidecode utility reads from SMBIOS. If the "system-product" string does not contain “KVM”, the readUDI will be unable to determine the type of virtualization and 'validate_platform_info()' in ks.cfg will fail, displaying the following error message.

ERROR: UNSUPPORTED HARDWARE DETECTED!

Just make sure to have the 'KVM' string in the product field of SMBIOS info.

Cisco Identity Services Engine Installation Guide, Release 2.1 - Install ISE on a VMware Virtual Machine [Cisco Identi…

View solution in original post

How exactly to you add that descriptor to SMBIOS? Running Ubuntu KVM Host........

Sorry - people smarter than I in our DEV  - in case anyone cares this worked for us Host: Ubuntu 18.04

virsh edit 'DOMAIN'.xml

"

<sysinfo type='smbios'>

    <system>

      <entry name='product'>KVM</entry>

    </system>

    <baseBoard>

      <entry name='product'>KVM</entry>

    </baseBoard>

  </sysinfo>

  <os>

    <type arch='x86_64' machine='pc-i440fx-bionic'>hvm</type>

    <smbios mode='sysinfo'/>

  </os>

"

Force validation if you get an error when saving - makes it through Cisco UID phase.

Thank you all for the pointer all.

Please bear in mind if you want to edit the configuration file, you will need to use virsh editor. If you try using vi/vim/nano, you will get below warning message on your editor:

WARNING: THIS IS AN AUTO-GENERATED FILE. CHANGES TO IT ARE LIKELY TO BE
OVERWRITTEN AND LOST. Changes to this xml configuration should be made using:
virsh edit ISE26
or other application using the libvirt API.
-->.

Therefore use "virsh edit ISE26" instead.

This has been working on my setup using Ubuntu 18.04 as host and ISE2.6.

 

Resolved my problem while install ise 2.4 on proxmox, thank you very much
sdnscottie
Beginner

Thanks muhammad_2013331 for your Question. That got me to this post

Thanks xponet for your tip That got me closer, and finally the solution for installing the ISE ise-3.0.0.458.SPA.x86_64.iso

ISE is now up and running on proxmox.

Your posting:

<sysinfo type='smbios'>

<system>

<entry name='product'>KVM</entry>

</system>

<baseBoard>

<entry name='product'>KVM</entry>

</baseBoard>

</sysinfo>

<os>

<type arch='x86_64' machine='pc-i440fx-bionic'>hvm</type>

<smbios mode='sysinfo'/>

</os>

So in Proxmox, you need to

20210324_074650.png

Edit and enter "KVM" as the Product

20210324_074932.png
Then, your good

HTH, Scottie

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