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Cisco ISE Guest Notification and Access Information disparity

grabonlee
Level 4
Level 4

Hi,

I have noticed that when the Access Time allowed is set for a guest type, it doesn't automatically set the duration period in the Sponsor portal account creation page under the Access Information column. I find this strange and not intuitive. This is because when the notification is sent (Email/Print/SMS), the "Valid To" time displays 23:59 as default. If the account access is valid only till 17:00pm, the guest would not know as he or she may think it is 23:59 based on the notification received.

Please is there a way to ensure that the "Valid To" matches the maximum time allowed for the Guest Type ? Under the Portal Customization for Notification, it has $ui_end_date_time$, which doesn't match the Maximum Access Time Allowed when notification is sent.

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