Cisco ISE - Unsupported Hardware Detected

[tomas.chyla02@gmail.com]

Hello,

I'm having difficulties with bootstrapping Cisco ISE 2.7.0 VM in GNS3.

During the bootstrap I always receive the following error message:

*** checking for supported platform

*** ERROR: UNSUPPORTED HARDWARE DETECTED"

*** Cisco UDI (Unique Device Identifier) not found on this appliance.

*** Exiting installation

System halted

Below is an error log from GNS3 VM:

Start QEMU with /usr/bin/qemu-system-x86_64 -name ISE-1 -m 20000M -smp cpus=8,so ckets=1 -enable-kvm -machine smm=off -boot order=c -cdrom /opt/gns3/images/QEMU/ ise-2.7.0.356.SPA.x86_64.iso -drive file=/opt/gns3/projects/e36b9cce-2ad3-428e-9 a5d-207871101131/project-files/qemu/2aae9c07-f2af-4fd5-b191-782f62c98c48/hda_dis k.qcow2,if=ide,index=0,media=disk,id=drive0 -uuid 2aae9c07-f2af-4fd5-b191-782f62 c98c48 -vnc 0.0.0.0:0 -monitor tcp:127.0.0.1:36223,server,nowait -net none -devi ce e1000,mac=0c:11:31:8c:48:00,netdev=gns3-0 -netdev socket,id=gns3-0,udp=127.0. 0.1:20001,localaddr=127.0.0.1:20000 -device e1000,mac=0c:11:31:8c:48:01,netdev=g ns3-1 -netdev socket,id=gns3-1,udp=127.0.0.1:20003,localaddr=127.0.0.1:20002

Execution log:
qemu-system-x86_64: warning: host doesn't support requested feature: CPUID.01H:E CX.vmx [bit 5]
qemu-system-x86_64: warning: host doesn't support requested feature: CPUID.01H:E CX.vmx [bit 5]
qemu-system-x86_64: warning: host doesn't support requested feature: CPUID.01H:E CX.vmx [bit 5]
qemu-system-x86_64: warning: host doesn't support requested feature: CPUID.01H:E CX.vmx [bit 5]
qemu-system-x86_64: warning: host doesn't support requested feature: CPUID.01H:E CX.vmx [bit 5]
qemu-system-x86_64: warning: host doesn't support requested feature: CPUID.01H:E CX.vmx [bit 5]
qemu-system-x86_64: warning: host doesn't support requested feature: CPUID.01H:E CX.vmx [bit 5]
qemu-system-x86_64: warning: host doesn't support requested feature: CPUID.01H:E CX.vmx [bit 5]

I changed the configuration file of qemu-system-x86.conf located under /etc/modprobe.d as per below and rebooted VM, but no joy...

gns3@gns3vm:/etc/modprobe.d$ cat qemu-system-x86.conf
options kvm_amd nested=1
options kvm halt_poll_ns=0
gns3@gns3vm:/etc/modprobe.d$

I also checked other threads / discussions but I didn't find any relevant info.

This issue started since PC reinstall, it worked fine before.

GNS3 / GNS3 VM version: 2.2.17

Components: AMD Ryzen 9

Allocated resources to ISE node: 8 vCPUs, 20 GB RAM

The ISE image is from official Cisco website.

I believe that this is related to AMD CPU, but have no clue where the issue lies.

Any help / inputs will be much appreciated.

[Mark Elsen]

 - Check if this article can help :

               https://www.gns3.com/community/featured/cisco-ise-unsupported-hardware-d

 M.

[tomas.chyla02@gmail.com · Accepted solution]

Managed to make the ISE VM working by installing it directly under VMware workstation and then linking it under GNS3 as VMware VM.

I checked the link you provided but unfortunately I did not manage the conversion between vmdk and qcow2...

I remember that last time I've done something in the GNS3 VM shell, something about KVM acceleration...

Anyway, at least I can say that it is working now. Not ideally because I'd like to have a QEMU template directly under GNS3 but at least I can lab again.

It appeared to be more GNS3 VM related issue than issue with the ISE VM itself, so I think I'll open a case with GNS3 team instead.

Thanks a lot for your help, much appreciated.

[Mike.Cifelli]

Also, see the following: Cisco Identity Services Engine Installation Guide, Release 2.7 - SNS 3500/3600 Series Appliances and Virtual Machine Requirements [Cisco Identity Services Engine] - Cisco

HTH!

[tomas.chyla02@gmail.com]

I already checked this and I did not find anything related to my problem, but thank you for your input.