Cisco TAC for ISE

[francis56]

I am studying an ISE solution for my company. We have already VMware infrastructure. Therefore I wish to have ISE virtual appliance and beging by only mobility license for wireless VPN endpoints. I wish to have the cover of Cisco TAC, does any one know the part number of SMARTnet pack for ISE that would ensure me Cisco technical support cover 

[francis56]

Just correcting typing error on the previous post

I am studying an ISE solution for my company. We have already VMware infrastructure. Therefore I wish to have ISE virtual appliance and begin by only mobility license for wireless and VPN endpoints. I wish to have the cover of Cisco TAC, does any one know the part number of SMARTnet pack for ISE that would ensure me Cisco technical support cover

[krishnangangster]

You need to know the part number of the ISE Device.

You can use ISE Serial number to open a TAC case or if ISE is installed on UCS with the help

of ESXi, you can use the serial number of UCS also.

Either way it works and make sure you have installed license on your device to open the TAC.

TAC don't support for Demo Licenses..

[francis56]

Hi,

I am configuring the new ISE solution to leverage the existing VMware infrastructure. I need to know the SKU for VMware based ISE virtual appliance together with mobility license for 200 end-points and 3 year Support (Smartnet) Subscription.

Thanks

[Venkatesh Attuluri]

ISE-VM-K9=

2 x  L-ISE-M-S-100=

       ISE -M-3YR-100