CiscoSecure ACS v2.6 Logged-in Users Problem

[nstahlman]

I am currently using CiscoSecure ACS v2.6 to authenicate dialup users. We just added another NAS to our configuration, but for some reason users connected to this new NAS do not show up under "Logged-in Users". Both ACS and the NAS are configured identical to the 4 others we have in place, so I am pretty sure the configuation is correct.

Also, users are able to authenticate from this NAS and I even see correct data in ACS under RADIUS Accounting, Passed Authenications and Failed Attempts. Just nothing in Logged-in Users.

Anyone have any thoughts regarding what could be causing this problem?

Thanks,

Nate

[drolemc]

There is a possibility you are running into CSCea25090 'Logged In User not showing after going into enable mode on router'. However, I'm not too sure if this problem is seen in 2.6. In fact, I could not find any info on such issues with 2.6. If I were you I would try saving everything and rebooting.