Cloned ACS (VMware) but clone doesn't authenticate

[jclj]

                   Hi, I'm having an issue with a cloned vm of our ACS. We are moving it to a different location. I was able to clone it and get it back on the network, but I can't authenticate to it from any of my switches. I do have an older version:

5.2.0.26

Any ideas on why a cloned ACS wouldn't funtion like the original?

Thanks

[Tarik Admani]

Are you trying to authenticate against AD? If so, is the other appliance still joined to the network and AD domain? If so you may need to change the hostname or delete the machine account and restart the services.

Thanks,

Tarik Admani
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[Amjad Abdullah]

Supposing ip address and hostname were changed, try to disconnect the ACS from the AD (remove the machine from AD and remove AD configuraiton on the ACS clone). Then try to make it to join again.

Hope that will fix your issue.

Regards,

Amjad

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