le 03-17-2021 06:55 AM
when I connect from the office I cannot connect to the network ... it always asks me for username and password without authenticating me. (in wired and wireless)
Unlike at home, I can access the VPN without any problems.
So I suppose the problem is that ISE blocks me maybe there is a certificate to upload or change.
Who could help me?
Thanks in advance
Résolu ! Accéder à la solution.
le 03-18-2021 02:58 PM
See How to Ask the Community for Help
In addition to those suggestions for what type of information you should provide, we would also need to understand what type of authentication method you are using (PEAP-MSCHAPv2, EAP-TLS), what client OS, how is the supplicant configured, etc.
You might also check your environment against the ISE Secure Wired Access Prescriptive Deployment Guide
le 03-17-2021 06:45 PM
I'm not sure how this is related to compatibility and sounds like something you need to investigate with your company IT department.
If you are the ISE administrator, the community would need heaps more information to even start making useful suggestions. Please see How to Ask the Community for Help
le 03-17-2021 07:11 PM
Hi @bascofrancesco86379 ,
please take a look at: ISE Network Component Compatibility Release 2.2., search for Client Machine Operating Systems and Agent Support in Cisco ISE.
Note: compatibility with AnyConnect 4.4.x or later !!!
Hope this helps !!!
le 03-18-2021 05:31 AM
Additional info:
2.2 is near EOL (Cisco Identity Services Engine Software Version 2.2/2.2.1 Product Bulletin - Cisco). As already suggested by @Greg Gibbs you should provide more info so the community can better assist and/or work with the internal IT team.
le 03-18-2021 06:21 AM
what kind of information you might need
tell me if you need some logs or more detailed information
thanks in advance
le 03-18-2021 02:58 PM
See How to Ask the Community for Help
In addition to those suggestions for what type of information you should provide, we would also need to understand what type of authentication method you are using (PEAP-MSCHAPv2, EAP-TLS), what client OS, how is the supplicant configured, etc.
You might also check your environment against the ISE Secure Wired Access Prescriptive Deployment Guide
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