cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

This community is for technical, feature, configuration and deployment questions.
For production deployment issues, please contact the TAC! We will not comment or assist with your TAC case in these forums.
Please see How to Ask the Community for Help for other best practices.

852
Views
5
Helpful
2
Replies
Highlighted
Cisco Employee

Console port ISE 3655 giving non-readable characters

When connecting directly to console on an ISE 3655, it is showing non-readable characters.

 

Customer is using Putty and baud rate is set to 9600, it is a new node, it has never worked before.

 

Please see error attached.

 

Can it be a hardware issue? Or is there something else we can check?20190805-123636487_Capture.JPG

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
VIP Advisor

You could have them try this.

To enable serial console in new 3615/3655/3695 appliances you need to disable Serial-over-LAN setting in CIMC:

demo-cimc# scope sol
demo-cimc /sol # show
Enabled Baud Rate(bps) Com Port SOL SSH Port
------- --------------- -------- -------------
yes 115200 com0 2400
demo-cimc /sol # set enabled no
demo-cimc /sol *# commit
demo-cimc /sol # show
Enabled Baud Rate(bps) Com Port SOL SSH Port
------- --------------- -------- -------------
no 115200 com0 2400

https://community.cisco.com/t5/identity-services-engine-ise/do-the-new-ise-3600-series-appliances-support-serial-console/m-p/3903511#M29416

View solution in original post

2 REPLIES 2
Highlighted
VIP Advisor

You could have them try this.

To enable serial console in new 3615/3655/3695 appliances you need to disable Serial-over-LAN setting in CIMC:

demo-cimc# scope sol
demo-cimc /sol # show
Enabled Baud Rate(bps) Com Port SOL SSH Port
------- --------------- -------- -------------
yes 115200 com0 2400
demo-cimc /sol # set enabled no
demo-cimc /sol *# commit
demo-cimc /sol # show
Enabled Baud Rate(bps) Com Port SOL SSH Port
------- --------------- -------- -------------
no 115200 com0 2400

https://community.cisco.com/t5/identity-services-engine-ise/do-the-new-ise-3600-series-appliances-support-serial-console/m-p/3903511#M29416

View solution in original post

Highlighted

Thanks!

Content for Community-Ad