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CSCvz68404 - ISE 3.1 : installation stuck at "Downloading packages"

stuart.haddow
Level 1
Level 1

For anyone seeing this bug - I found that if you use the on-screen keyboard (from the 'Tools' menu in KVM) you can alt-tab to the various different screens listed at the bottom. On one of the screens it switched to I notcied that a couple of ^C characters were at the bottom of the screen, I deleted these and pressed return and a minute or so later the installation completed.

Basically it seemed like the installation had interrupted itself somehow.

1 Reply 1

cbake6
Level 1
Level 1

The alt-tab did not work for me.

However, I did happen to download the tech data file from within CIMC when it was stuck at "downloading packages" (but before the "pane is dead" error). As soon as the download of the tech data file from CIMC started, the install continued and completed without issue. I don't have another SNS-36XX to replicate this. Maybe the vKVM or browser stops sending the mapped ISO and a new download trigged that process to continue. Not sure, but I'm interested to know what happened there.