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Does ISE ever profile incorrectly?

andrewsigna
Level 1
Level 1

Does ISE ever mistake a printer with another device?

How often does this happen?

If anyone has any articles on the topic it is greatly appreciated.

Thanks!

4 Replies 4

Jatin Katyal
Cisco Employee
Cisco Employee

Yeah it does happen. What probes are you using to profile printers? How they are appearing on ISE once profiled. ISE profiing

~ Jatin

~Jatin

link is broken

I realized the same. It's fixed - please try again.

~ Jatin

~Jatin

mbuttnerMSI
Level 1
Level 1

From experience, I have noticed that some devices will get profiled generically. We use IOS Device Sensor/Radius as well as DHCP helper to cover all the cases. Still sometimes I will see a Cisco IP phone get generically profiled as "Cisco-Device". I messed with all the device sensor filters as well as looked at what the Identity info looks like(is it using DHCP or Radius to profile). On some of these one-offs I had to put a mac-address contains line in the profiler. That is the quick and dirty fix..