07-10-2025 06:03 AM
I am trying to connect Active Directory to ISE, but the following error appears:
Status: Join Operation Failed: The account's computer join limit has been exceeded.
Error Description: The account`s computer join limit has been exceeded.
Support Details...
Error Name: ERROR_NOT_ENOUGH_QUOTA
Error Code: 1816
07-10-2025 06:11 AM - edited 07-10-2025 09:01 AM
Use admin to join AD
You use non-admin user to join AD
"""You must have defined the Admin user, and added them to an Administrator group. The Admin must be a Super Admin."""
MHM
07-10-2025 06:12 AM
@ahmad-fauzi-hanif it seems like the user account being used to join ISE to the domain has exceeded the limit, which appears to be 10. Refer to this guide to amend the limit - https://learn.microsoft.com/en-us/troubleshoot/windows-server/active-directory/default-workstation-numbers-join-domain
Altertnatively use an administrator account to join ISE to the AD domain.
07-10-2025 08:12 AM
If you need to store the account credentials in ISE please note that as best practice it's recommended to use a service account instead of the admin account. The service account permissions could be find in this link:
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