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Fail to start DB over ESXi

mingjuwu
Cisco Employee
Cisco Employee

Hello, ISE expert



I want to deploy ISE-1.3.0.876-eval-2.ova over ESXi(5.1 and 5.4) with default configuration(200G hard disk, 4G memory, 2vCPU) over UCS.

After several failures, DB are always failed to start.

Even 16 vCPU are allocated and reserved from vSphere configuration, DB is failed to start too.

More than 2 UCS are tried, I meet the same problem too.

In this case, IO bandwidth is verified to be ok.


Do you know why?

Do you know how to resolve it?


Logs:

Enter username[admin]: admin

Enter password:

Enter password again:

Copying first CLI user to be first ISE admin GUI user...

Bringing up network interface...

Pinging the gateway...

Pinging the primary nameserver...

Virtual machine detected, configuring VMware tools...

Testing VM disk I/O performance...

Average I/O bandwidth writing to disk device: 54 MB/second

Average I/O bandwidth reading from disk device: 511 MB/second

I/O bandwidth performance within supported guidelines

Do not use 'Ctrl-C' from this point on...

Installing Applications...

Installing ISE ...

Unbundling Application Package...

Initiating Application Install...

Application bundle (ISE) installed successfully

=== Initial Setup for Application: ISE ===

Welcome to the ISE initial setup.  The purpose of this setup is to

provision the internal ISE database.  This setup is noninteractive,

and will take roughly 15 minutes to complete.

Running database cloning script...

Running database network config assistant tool...

Extracting ISE database content...

Starting ISE database processes...

##########################################################################

ERROR: FAILED TO START DB!

Database is not available within timeout of 240 seconds.

This could be the result of incorrect network interface configuration,

or lack of resources on the appliance or VM. Please fix the issue and

run the following CLI to re-prime database:

'application reset-config ise'

##########################################################################

Press <Enter> to continue

One or more application setup wizards failed: 256

Generating configuration...

Rebooting...

\ufffdBooting OS, please wait ...

Press <Enter> to continue

vISE-28 login: admin

Forest Mingjun Wu

1 Accepted Solution

Accepted Solutions

hslai
Cisco Employee
Cisco Employee

As discussed in our meeting, you will fix issues with DNS and NTP and try again. And, replace ISE 1.3 with 2.1 if possible.

Please contact me directly, if that does not address your setup problem.

View solution in original post

4 Replies 4

hslai
Cisco Employee
Cisco Employee

Please unicast me a copy of the ADE.log file from one of the UCS boxes for analysis.

Hi

Can you tell me how to collect ADE.log from UCS?

Thanks

Forest Mingjun Wu

hslai
Cisco Employee
Cisco Employee

As discussed in our meeting, you will fix issues with DNS and NTP and try again. And, replace ISE 1.3 with 2.1 if possible.

Please contact me directly, if that does not address your setup problem.

Hi, Hsing

Thanks for your helps.

After DNS/NTP problem is fixed, vISE database over ESXi can be started now.

Thanks and Best Regards

Forest