Guest account created on Sponsor portal won't connect

[jacksonajax]

I created an account for a specific purpose on my sponsor portal. When I try to connect through the Guest portal the username/password is accepted but the device doesn't connect to the Guest WLAN. I assume that this is because the guest flow doesn't complete (i.e. the MAC address isn't added to the correct group).

It has been quite a while since I tried this last, but I'm pretty sure that it used to work. Has anyone else done a similar type of connection? Or, maybe there's a different way?

[jacksonajax · Accepted solution]

I figured it out. I have multiple types of Guest accounts configured, and I didn't have this particular type configured for the correct Endpoint identity group.