11-17-2020 02:57 PM
Hi,
ISE is returning "24206 User disabled" for guest accounts. The guest location is set to my timezone and the accounts duration is set for "From first login". I can see the correct location on the account details and there are no time restrictions for the account.
The only way I can get a guest account working is manually suspending and reinstating the account back again. What I'm minssing?
I'm running ISE 3.0.
Thanks.
11-18-2020 08:54 AM
Timezone is usually the culprit but you have already looked into it. Since you are able to get the account working by suspending and reinstating the account, I suggest working with the TAC to determine why guest services are behaving in that manner.
Regards,
-Tim
09-05-2022 06:16 AM
Did you ever get to the bottom of this?
Im having the same problem with guest users first getting activated/usable after suspending and reinstating them.
09-06-2022 04:54 AM
Figured it out.
I had to tick the box "Allow guest to bypass the Guest portal" under the guest type.
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