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High authentication latency alarm in ISE ?

palani2010
Level 1
Level 1

High authentication latency alarm in ISE ?

How to check and what is the reason why this alarm got generated ?

ISE Version - 3.2.0.401

4 Replies 4

thomas
Cisco Employee
Cisco Employee

You will notice a lot of people answer your questions with URLs to community posts where others have already asked and answered these questions.

Please search before asking these simple questions and if you cannot find a suitable answer tell us where you looked and what you did or did not find to answer your question so we do not spend time doing basic internet searches.

From the ISE Admin Guide:

thomas_0-1736790014411.png

 

ammahend
VIP Alumni
VIP Alumni

Hi Great suggestions here, as test you can try few more things: disabled log analysis, deactivated any unused probes, disabled Profiler Forwarder Persistence queue, disable ISE Messaging Service.

-hope this helps-

Hi @palani2010 ,

 to check and understand the reason of a High Authentication Latency, you must "dig a little bit more":

1st, in Dashboard > Alarms, click the High Authentication Latency:

High Authentication Latency 00.png

 

2nd, in the new window, a List of Hight Authentication Latency will open, click the Details icon:

High Authentication Latency 01.png

 

3rd, in the new window, search for the Hight Authentication Latency issue, in this simple example: EndPointPolicy.

High Authentication Latency 02.png

 

Hope this helps !!!