how to disable Smart Licensing Authorization Renewal

[tachyon05]

Since switching my ISE 2.7 from tradition to smart licensing, I continue to get these alerts multiple times daily. 

Smart Licensing Authorization Renewal Success
Smart Licensing Authorization Renewal Failure

I would like to disable these alerts but the disable option is greyed out.  Any other way to disable these?

[ahollifield]

Yes, I see this common across multiple Cisco products that use Smart Licensing across multiple customers.  There is still something wrong in the backend (I am assuming either some sort of DDoS prevention or the system cannot properly handle the load) that keeps causing these issues..  IIRC you cannot disable licensing related alarms in ISE.  

[poongarg · Accepted solution]

On ISE 2.7, there is no option to disable the license related alarms being critical in nature. There was an enhancement filed

https://bst.cisco.com/bugsearch/bug/CSCvi97363

However, It was terminated as this is mandatory system alarm. I do see that ISE 3.1 has option to disable this alarm.

Regarding original issue, check below community post for the workaround:

https://community.cisco.com/t5/network-access-control/cisco-ise-2-7-smart-licensing-authorization-renewal-failure/td-p/4282640