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I need a third eye on unexpected Endpoint Profile change on Workstations connected to an IP Phone

peter.david
Level 4
Level 4

Hello Everyone,

 

Let me give you guys a high level setting:

- Version 1.2.0.899 Patch 14

- Switch version:  Cisco WS-C4506-E > WS-X45-SUP7-E cat4500e-universalk9.SPA.03.04.03.SG.151-2.SG3.bin

 

 

We have  PC , Laptops and Desktops connected behind the Cisco IP Phone.

 

Problem and Symptoms:

1. Both the IP Phone and Workstation is being profiled correctly initially with the right Auth-Permissions.

2. After some time, a reauth /COA occurs the PC , Laptops and Desktops changes device Profiles as an IP Phone.

 

Cisco TAC recommended upgrading to 1.3

 

Have anyone from the the Support Community  seen this behavior?

I this a bug? Is going to 1.3 the only option.

 

 

2 Replies 2

You might be hitting bugID CSCuu94127 as our customers are.

bunjiega
Level 1
Level 1

We are on 1.4 with the latest patch and still have this issue every day. :(