Incorrect display name when sending notification alerts to email

[tzeian-lee]

Hi,

I encountered incorrect email display name when my ACS Solution Engine sent out emails notifiying of ACS events. (e.g. csmon_alert@<acs_name>)

I have migrated over from ACS v2.6 to ACS Solution Engine v3.3 using the following method.

- backup and uploaded the existing ACS config (v2.6) and restore it onto a ACS installed on my VMWare.

- upgraded the VMWare ACS to version 3.3 matching the ACS Solution Engine version.

- Backup the new config and upload the new file to the ACS Solution Engine.

Appreciate your reply.

Thanks to all

[vkapoor5]

This Appendix provides information about some basic problems and describes how to resolve them.

http://www.cisco.com/en/US/products/sw/secursw/ps2086/products_user_guide_chapter09186a008007e323.html