iOS 13 BYOD

[wileong]

Hi,

With the recent release of iOS 13, this break our BYOD onboarding process. Do we have any fix or workaround in place?

Thanks

Wing Churn

[Jason Kunst]

What is your issue? It works just need to go through more steps to onboardThere is a video on current behavior since iOS 12’i believe at http://cs.co/ise-byodPlease do provide feedback to Apple that there user experience isn’t there. We are doing same from our side.

[Jeffrey Whitmore]

@Jason Kunst the link to the video doesn't work, can you repost ?

[Jason Kunst]

Please use http://cs.co/ise-byod look under byod issues

https://community.cisco.com/t5/security-documents/ise-byod-endpoint-notes/ta-p/3857246

[jj27]

Make sure you have the latest OS database by going to Administration->System->Settings->Posture->Updates and click the Update Now button.

[CarlCarlson1234 · Accepted solution]

In addition to what @jj27 said. With iPads running ios 13, you need to disable in safari "request desktop version". With this on the ipad sends a user string saying it is running MAC 10.15. Once it is off the user string says iOS 13 and the device will get the correct native supplicant.

[Josh Morris]

Not sure if it's related, but I have seen that IOS 13 appears to handle the SAN field in a certificate a little differently. If you're issuing certs, you may want to make sure the appropriate SAN field is being used ion policy.