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ISE 1.2.1 Installation fails

jcockburn
Level 1
Level 1

Hi,

I have a ISE POC that I need to get running for a customer, but the installation seems to fails everytime.

This runs on a VMWare environment. The install goes through but after final reboot and system restart none of the services is starting up. So I can only SSH into the machine but not http etc...

 

I happened to notice that during the install the vmware-tools install fails and I think this is related.

1 Accepted Solution

Accepted Solutions

Charlie Moreton
Cisco Employee
Cisco Employee

Did you download the file directly from CCO?  Have you compared the hash values?

What filename are you using?  It should be this one:

ise-1.2.1.198.x86_64.iso

with a file size of 3,940,336 KB

If yours does not match what is above, you may need to download the file again.  I have experienced partial file download issues with CCO in the past.  I hope this helps.

 

Please Rate Helpful posts and mark this question as answered if, in fact, this does answer your question.  Otherwise, feel free to post follow-up questions.

Charles Moreton

 

View solution in original post

3 Replies 3

Charlie Moreton
Cisco Employee
Cisco Employee

Did you download the file directly from CCO?  Have you compared the hash values?

What filename are you using?  It should be this one:

ise-1.2.1.198.x86_64.iso

with a file size of 3,940,336 KB

If yours does not match what is above, you may need to download the file again.  I have experienced partial file download issues with CCO in the past.  I hope this helps.

 

Please Rate Helpful posts and mark this question as answered if, in fact, this does answer your question.  Otherwise, feel free to post follow-up questions.

Charles Moreton

 

jcockburn
Level 1
Level 1

Hi All,

The issue was the .iso file that was somehow corrupt.

The file size was the same, but I downloaded another version and that one worked 100%.

 

Thanks Charles.

Ciao

JC

Glad to hear that you got this resolved!