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ISE 1.2 Authentication fails for 2nd AD domain with the forest trust relation

Anas Hijjawi
Level 1
Level 1

We are running cisco ISE 1.2, we have new AD domain with forest trust relation between both the new and the old. authentication to with the new domain fails.

Is there any requirements or configurations change needs to be done to make it success?

Thanks, Anas *--* Please rate the useful post,its free ;) *--*
5 Replies 5

Charlie Moreton
Cisco Employee
Cisco Employee

In ISE 1.2, you have to place the domain in front of the username for authentication:

DOMAIN\username

While acknowledging that this is a less than useful workaround, the Multi Domain logins are much streamlined in ISE 1.3.  If you have a current SmartNet, you can upgrade at no cost.

 

Please Rate Helpful posts and mark this question as answered if, in fact, this does answer your question.  Otherwise, feel free to post follow-up questions.

Charles Moreton

we have shared support, not smartnet, so it will not be a free upgrade?

Thanks, Anas *--* Please rate the useful post,its free ;) *--*

I am asking about license only

Thanks, Anas *--* Please rate the useful post,its free ;) *--*

Use the license that is currently on your ISE.  If your account has access to download the software, then you are good.  The license will not change during the upgrade.  If you are using ISE 1.2 Patch 8 or above, then you are using the same Base/Plus?Apex Licensing model. 

 

If you are not yet on Patch 8, the you are using Base/Advanced and these will be converted during the upgrade.

 

Please Rate Helpful posts and mark this question as answered if, in fact, this does answer your question.  Otherwise, feel free to post follow-up questions.

Charles Moreton

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