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ISE 1.2 unable to create guest accounts after import

Rene S.
Level 1
Level 1

Hi,

we are able to import guest accounts, but after clicking on "submit"-button nothing happens. So this is basically what we see:

bulkimport.PNG

There is no option to print the guestpasses. Is this a bug or are the guestpasses somewhere else? Furthermore there is no option to go back to main menu. We tried it on IE9 and in Firefox 25.0.1 we see even less after upload.

Here's the console output, when clicking on "Submit" in IE9:

import_error.PNG

Does anyone has a clue what this could be?

Thanks!

KR,

Renata

1 Reply 1

Venkatesh Attuluri
Cisco Employee
Cisco Employee

have you used correct template ?

Before You Begin

Click Download Template  on this page to get a template to use for the import file. Ensure that  the file you are importing conforms to the required structure before  importing it. Additionally, if  the file includes multi-byte characters,  you must save the file in    UTF-8 format.