Inquiring about this problem as many user facing this problem without any modification to their machine/laptop.
During connect to the 802.1X wifi, windows popup error message " windows was unable to connect"
After delete user cert from internet option and delete Wi-Fi for re provisioning purpose, it is still failed and get windows error.
On top of that tried to delete machine profile from ise endpoint identity for re provisioning the user'machine but ending with same windows error.
It's could be related to this bug ?
The environment using windows 7 and ise v188.8.131.52
and please share if your guys encounter the same problem and workaround for this problem.
Solved! Go to Solution.
If you have full certificate chain in installed on ISE and "Trust for authentication" option is chosen.
Also could you please confirm if wildcard certificate in use for ISE identity certificate.
Otherwise you can also try the
perform a manual synchronization between the nodes in distributed deployment
ps : rate if it helps!!!!
Generally this error comes there is a certificate mismatch b/w client and server. Also confirm that whether client has complete CA chain in trusted store for server.
In EAP-TLS, it's mutual authentication in terms of certificate exchange b/w client and server.
Both have to trust each other.
Hi we also have the same issue but no matter what I do I cant do a Manual synch it seems to be Greyed out! We did have another issue prior whereby the Context visibility page was not visible and I followed this link:-
and enabled ' Cisco services' as its suggested this got rid of the Context visbility page error but we now have some clients not able to connect via Corporate wifi using EAP-TLS and our CA server issued certs!
Exactly same error message as start of this thread.....
Why can't I do a MANUAL synch if this fixes it!! Please!!!