ISE 2.1 BYOD disapper device

[Matteo Abrile]

Hello,

I have sometime device disapper from mydevice portal and so can't connect network. I don't understand why....
Inside device there is certifcate ssl and wifi network, but seem that someone delete it from portal. But user do not it.

Have you some idea ? Thanks

M.

[Marvin Rhoads · Accepted solution]

By default self-registered BYOD entries are purged after 30 days.

Check your endpoint purge policy and modify as desired. The procedure for doing so is described in the Admin Guide here:

http://www.cisco.com/c/en/us/td/docs/security/ise/2-1/admin_guide/b_ise_admin_guide_21/b_ise_admin_guide_20_chapter_01100.html#concept_0776B37A2C3542189950F5DFB1961FA2

[Matteo Abrile]

Thanks, I set it with "InactivityDay GreaterThen 90"

M.