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ISE 2.1 / WLC - Windows 10 does not connect

luciano.antonio
Level 1
Level 1

In my company is installing some notebooks with Windows 10. The others are all Windows 7.
When a user tries to connect to one of the wireless networks, they can not connect.

SSID (guest):> OK
SSID (corporate):> NOK


Both wireless networks are connected to Cisco ISE. One is dedicated to the guests, and the other is dedicated to corporate notebooks. No mac logs found in WLC

 

Is there any setting apart for notebooks with windows 10?
Application of some GPO, script..?

3 Replies 3

ajc
Level 7
Level 7

Please provide more details,

 

-ISE Version?

-Live Log screenshots showing the error for the failed connections

-Do a debug on the WLC using the  "debug client MAC" and provide the output

 

In the meantime, please take a look on the following links (where it applies to your case):

 

https://support.microsoft.com/en-us/help/3121002/windows-10-devices-can-t-connect-to-an-802-1x-environment

 

https://supportforums.cisco.com/t5/wireless-mobility-documents/peap-authentication-configuration-example-for-windows-7/ta-p/3127408

 

http://community.arubanetworks.com/t5/Wireless-Access/Authentication-with-EAP-PEAP-on-Windows-10/td-p/252673

-ISE Version?
: 2.1.0.474

-Live Log screenshots showing the error for the failed connections
(...)

-Do a debug on the WLC using the "debug client MAC" and provide the output

(Cisco Controller) >show debug

MAC Addr 1.................................. F8:16:54:DF:0F:98

Debug Flags Enabled:
dhcp packet enabled.
dot11 mobile enabled.
dot11 state enabled
dot1x events enabled.
dot1x states enabled.
mobility client handoff enabled.
pem events enabled.
pem state enabled.
802.11r event debug enabled.
802.11w event debug enabled.
CCKM client debug enabled.
____________________________________

(Cisco Controller) >show debug

MAC Addr 1.................................. F8:16:54:DF:0F:39

Debug Flags Enabled:
dhcp packet enabled.
dot11 mobile enabled.
dot11 state enabled
dot1x events enabled.
dot1x states enabled.
mobility client handoff enabled.
pem events enabled.
pem state enabled.
802.11r event debug enabled.
802.11w event debug enabled.
CCKM client debug enabled.

Debug are enabled, now try to connect that device, collect the output and post it here.