06-06-2017 07:51 AM
Hi Folks,
I noticed after applying Patch 1 to ISE 2.2 that none of AD authentications were working. The message was "22056 Subject not found in the applicable identity store(s)". Here are the logs. Notice that even though ISE detected a matching account in the AD join point, it still went on to the next identity store.
11001 Received RADIUS Access-Request
11017 RADIUS created a new session
11117 Generated a new session ID
15049 Evaluating Policy Group
15008 Evaluating Service Selection Policy
15048 Queried PIP - Network Access.NetworkDeviceName
15048 Queried PIP - Radius.NAS-Port-Id
15048 Queried PIP - Radius.NAS-Port-Type
15004 Matched rule - PAP_ASCII_ASYNC
15041 Evaluating Identity Policy
15006 Matched Default Rule
22072 Selected identity source sequence - AD_LOCAL
15013 Selected Identity Source - AD1
24430 Authenticating user against Active Directory - AD1
24325 Resolving identity - ise_ad
24313 Search for matching accounts at join point - demo.local
24319 Single matching account found in forest - demo.local
24323 Identity resolution detected single matching account
24343 RPC Logon request succeeded - ise_ad@demo.local
15013 Selected Identity Source - Internal Users
24210 Looking up User in Internal Users IDStore - ise_ad
24216 The user is not found in the internal users identity store
22016 Identity sequence completed iterating the IDStores
22056 Subject not found in the applicable identity store(s)
22058 The advanced option that is configured for an unknown user is used
22061 The 'Reject' advanced option is configured in case of a failed authentication request
11003 Returned RADIUS Access-Reject
I removed Patch 1 and authentication was successful again. Here are the logs:
11001 Received RADIUS Access-Request |
11017 RADIUS created a new session
11117 Generated a new session ID
15049 Evaluating Policy Group
15008 Evaluating Service Selection Policy
15048 Queried PIP - Network Access.NetworkDeviceName
15048 Queried PIP - Radius.NAS-Port-Id
15048 Queried PIP - Radius.NAS-Port-Type
15004 Matched rule - PAP_ASCII_ASYNC
15041 Evaluating Identity Policy
15006 Matched Default Rule
22072 Selected identity source sequence - AD_LOCAL
15013 Selected Identity Source - AD1
24430 Authenticating user against Active Directory - AD1
24325 Resolving identity - ise_ad
24313 Search for matching accounts at join point - demo.local
24319 Single matching account found in forest - demo.local
24323 Identity resolution detected single matching account
24343 RPC Logon request succeeded - ise_ad@demo.local
24402 User authentication against Active Directory succeeded - AD1
22037 Authentication Passed
15036 Evaluating Authorization Policy
24432 Looking up user in Active Directory - AD1
24355 LDAP fetch succeeded - demo.local
24416 User's Groups retrieval from Active Directory succeeded - AD1
15048 Queried PIP - AD1.ExternalGroups
15048 Queried PIP - Radius.NAS-Port-Type
15004 Matched rule - DEVICE_ADMIN_AD_SYNC
15016 Selected Authorization Profile - PERMIT_PRIV15
22081 Max sessions policy passed
22080 New accounting session created in Session cache
11002 Returned RADIUS Access-Accept
Is this a known issue? Not sure why Patch 1 does not perform user authentication against AD even though the account is recognized.
Thanks in advance.
Solved! Go to Solution.
06-06-2017 11:03 AM
Thanks if you can reproduce and want to work with us then maybe that could be setup, otherwise will move on if we can’t work on reproduction
06-06-2017 08:55 AM
Alan if this is for a customer open a tac case, researching otherwise
06-06-2017 08:58 AM
Hi Jason,
Thanks for chiming in. This is for my home lab. I was testing something for a customer and prior to testing, I decided to install Patch 1. Thought it was something with my AD instance. Long story short, I removed Patch 1 and everything is back to normal.
06-06-2017 11:03 AM
Thanks if you can reproduce and want to work with us then maybe that could be setup, otherwise will move on if we can’t work on reproduction
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide