09-21-2017 10:09 AM
Hi Experts,
I have the following request and I'm not sure if it works.
If I select “person being visited”, I can select or de-select “Require sponsor to provide credentials…” and the approval process is simplified.

BUT when I select “Email approval request to: sponsor email”, then the checkbox is no longer there. Does this mean if I select this process the sponsor needs to enter credentials… yes or no?

Solved! Go to Solution.
09-21-2017 10:25 AM
There is a solution that's mentioned under the sponsor approval faq did you see that?
Http://cs.co/ise-Community
Guest web auth page
If it's still not what you need and can't live without then please reach out through sales channel for feature request to our pm Ameet Kulkarni (amekulka)
09-21-2017 10:25 AM
There is a solution that's mentioned under the sponsor approval faq did you see that?
Http://cs.co/ise-Community
Guest web auth page
If it's still not what you need and can't live without then please reach out through sales channel for feature request to our pm Ameet Kulkarni (amekulka)
09-21-2017 12:07 PM
Hi Jason,
I guess you mean this:
How can I send the single click (with token credentials) to a group of sponsors so anyone receiving doesn’t have to enter their credentials?
since the person being visited option is required to create a single click tokenized URL then the Sponsor email address listed below option won't work. Here is an idea on how this would work:
Create a generic sponsor account in AD with email address like sponsors@mycompany.com, this would be entered by the guest on the self-reg page.
09-21-2017 12:18 PM
yes you're correct, they will have to enter credentials otherwise we won't know who it belongs to since there is no generic sponsor that can be assigned to the guest, we need to assign a specific sponsor.
09-21-2017 12:21 PM
The behavior maybe different then noted.
Please try it out and let us know so I can update the FAQ.
Unfortunately, right now I can’t validate this
09-21-2017 12:33 PM
I will let u know but the workaround is also an option
09-21-2017 12:37 PM
Yes please let me know if what stated is inaccurate or can be better listed
09-27-2017 07:51 AM
Do you have any clarification updated we can work on?
10-11-2017 04:45 AM
Hi Jason,
I understand that the sponsor must belong to an AD group if we want to use single-click-approval.
Can you please explain why we need an AD for this? Can we also use an internal group?
Its a small guest environment with one sponsor group. There is no AD in this setup. We have to install an AD just to realise this feature. Is there any other option maybe?
Thanks in advance,
Cengiz
10-11-2017 05:00 AM
Because that’s the way it was designed
Please reach out via sales and ask the pm to add the local database
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