Having a thing to make clarification regarding external(AD) admin users for Certificate Portal to create certificate(s) to others.
From Portal Settings, I have selected AD as Authentication Search List and then chose a specific AD Group as Authorization method. The access to the portal is granted and the admin is able to generate a cert for its own acount at this point.
I have then tried mapping the AD Group to Super Admin privilege by creating new Admin Group (selected the AD Group as External Groups) and applying it to new RBAC permission which has 'Super Admin Menu Access' and "Super Admin Data Access" but I am still unable to create certificate(s) to others.
If I created shadow user identical to AD account and set password type as AD in Network Access User, created Admin User from it, gave Super Admin or ERS Admin, everything seemed to work as my customer wanted.
All the observations above are expected and should we use shadow user in this scenario?