ISE 3.1 radius logs delay issue

[sanhtethlaing]

Hello,

I'm having radius logs delay issue, it take too long to see radius logs and show "Fetching records". please see below snap.

kindly suggest to fix this issue.

many thanks

@ISE 3.1 radius logs delay issue

[Arne Bier]

What have you tried so far?

When did this start? Is this a new deployment?

VM or appliance? is the MNT dedicated or part of a PAN node?

Generally, I'd look at the following, in order of precedence

1. Look for Queue Link errors and fix those ASAP
2. Check CPU and I/O status (either in your hypervisor or on the SNS server's CIMC)
3. If the load on the node is very high then apply Collection Filters to lessen the logging
4. Reboot the Primary MNT node to see if that improves it
5. Apply latest ISE 3.1 patch to deployment
6. Call TAC