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ISE 3.3 Patch 2 - Stuck Live Logs page

CiscoU9834
Level 1
Level 1

I’m facing a strange behavior with ISE 3.3 patch 2.

The Live Logs webpage very often become unresponsive and need to refresh the full page few times to see events.

No issue on messaging certificate and already tried unchecking the UDP flag in settings, without success.

Someone is having the same behavior? The logs seems to report o a kong error

kong-error  [error] 25#0: *30 upstream timed out (110: Operation timed out) while connecting to upstream, client: x.x.x.x, server: kong, request: "PUT /admin/API/mnt/Session/LiveLogSessionData HTTP/1.1", upstream: https://xxxx:9443/admin/API/mnt/Session/LiveLogSessionData

2 Replies 2

Torbjørn
Spotlight
Spotlight

Hello @CiscoU9834

Does your ISE node(s) have the required resources allocated? Is your ISE deployment the appropriate size for your environment?

I cant see a bug-id that matches with this. But if your nodes aren't struggling with resources this sounds like an issue for TAC as requests to your Mnt node(s) are timing out.

Happy to help! Please mark as helpful/solution if applicable.
Get in touch: https://torbjorn.dev

Hi @CiscoU9834 ,

 the only bug that I remembered is CSCwi06794 Live log delay (RADIUS) - Regression for CSCwe00424.

Note: what is your last version/patch before 3.3 P2 ?

 

Hope this helps !!!