ISE 3.3 patch 3 profiler feed service online update error message

girish_gavandi · ‎04-12-2025

Hello,

I am trying to update the profiler feed via internet and ISE is throwing me error message. Internet connection works correctly for ISE. (Confirmed from Licensing page). Any help to get rid of this error message is much appreciated.

Regards,

Girish

marce1000 · ‎04-12-2025

- FYI https://community.cisco.com/t5/network-access-control/feedservice-test-connection-failed/m-p/3796635/highlight/true#M542695

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

girish_gavandi · ‎04-12-2025

Hello marce1000,

Thanks for the response! So, our ISE deployment is connected to smart licensing and it fails to communicate with ise.cisco.com. (Bug ID: CSCvd69698).

Another customer is having ISE 3.2 deployment and it is not connected to smart licensing. ISE can download profiler feeds directly from internet.

I will try to download and install ise.cisco.com cert in trusted store, restart services and check.

Regards,

Girish