ISE admin account recovery failure

[Ahmed Elbadri]

We have expired admin password and during bootup of the recovery process Im getting this error.

Any suggestion?!!

[Naveen Kumar]

Please check the below link related to ISE recovery and reset:

http://www.cisco.com/en/US/docs/security/ise/1.1.1/installation_guide/ise_postins.html#wp1204652

http://www.cisco.com/en/US/docs/security/ise/1.1.1/user_guide/ise_backup.html#wp1073036

[Venkatesh Attuluri]

You can only recover the cli password after rebooting the ise node from install DVD. There is no other method.

For reference - http://www.cisco.com/en/US/docs/security/ise/1.1.1/installation_guide/ise_postins.html#wp1194396

Refer to the following link for more information on this

https://supportforums.cisco.com/thread/2162667