We are deploying an Enterprise ISE Infrastructure. The Customer has adopted Microsoft System Center Endpoint Protection ver 4.x as its approved AV. NAC Agent detects the AV. It however has issues detecting the Definition Files.
See Log File below:
"
7721: XXXX-JOSE-W54: Aug 22 2014 11:03:00.624 UTC: %NACAGENT-6-OPSWAT_PROD_ENG: %[sev=info][prodtype=AV/AS][func=OpswatChecks::GetAllAVInfo]: ID: MicrosoftAS - Product Engine Version, Result: rcInternalError
7722: XXXX-JOSE-W54: Aug 22 2014 11:03:00.624 UTC: %NACAGENT-6-OPSWAT_DAT_FILE_VER: %[sev=info][prodtype=AV/AS][func=OpswatChecks::GetAllAVInfo]: ID: MicrosoftAS - Product File Version, Result: rcInternalError
7723: XXXX-JOSE-W54: Aug 22 2014 11:03:00.624 UTC: %NACAGENT-6-OPSWAT_DAT_FILE_SIG: %[sev=info][prodtype=AV/AS][func=OpswatChecks::GetAllAVInfo]: ID: MicrosoftAS - Product Data File Sig, Result: rcNotSupported
7724: XXXX-JOSE-W54: Aug 22 2014 11:03:00.624 UTC: %NACAGENT-6-OPSWAT_DAT_FILE_TIME: %[sev=info][prodtype=AV/AS][func=OpswatChecks::GetAllAVInfo]: ID: MicrosoftAS - Product Data File Time, Result: rcInternalError
7725: XXX-JOSE-W54: Aug 22 2014 11:03:00.624 UTC: %NACAGENT-6-OPSWAT_DEBUG: %[sev=info][prodtype=AV/AS][func=OpswatChecks::GetAllAVInfo]: OPSWAT AV/AS Retrieval Time(sec) Info for MicrosoftAS: total=0.0000, pid=0.0000, vendor=0.0000, desc=0.0000, vsn=0.0000, type=0.0000, engineVsn=0.0000, dataFileVsn=0.0000, sig=0.0000, dataFileTime=0.0000
7726: XXXX-JOSE-W54: Aug 22 2014 11:03:00.640 UTC: %NACAGENT-6-OPSWAT_DAT_FILE_SIG: %[sev=info][prodtype=AV/AS][func=OpswatChecks::GetAllAVInfo]: ID: MicrosoftAV - Product Data File Sig, Result: rcNotImplemented"
NAC Agent version is 4.9.4.3 and CM version 3.6.9186.2
