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ISE debug logs for ERS.

jobarbee
Cisco Employee
Cisco Employee

ISE ERS is returning the following:

Operation create GUEST_USER failed. Look at the debug logs for more information


Is this debug log in the support bundle?

Which files is it?

1 Accepted Solution

Accepted Solutions

Jason Kunst
Cisco Employee
Cisco Employee

Please see

http://www.cisco.com/c/en/us/td/docs/security/ise/2-0/api_ref_guide/api_ref_book/ise_api_ref_guest.html#55905

Response Error Messages

You are required to use certain headers when you do a POST or PUT request. You will get errors if you leave one out.

The log files that contains detailed messages that can enable you to correct the operations can be found in the Cisco ISE UI at the following location:

Operations > Node > Debug Logs > guest.log

View solution in original post

1 Reply 1

Jason Kunst
Cisco Employee
Cisco Employee

Please see

http://www.cisco.com/c/en/us/td/docs/security/ise/2-0/api_ref_guide/api_ref_book/ise_api_ref_guest.html#55905

Response Error Messages

You are required to use certain headers when you do a POST or PUT request. You will get errors if you leave one out.

The log files that contains detailed messages that can enable you to correct the operations can be found in the Cisco ISE UI at the following location:

Operations > Node > Debug Logs > guest.log