ISE Download log Error "From Date must be within 15 days from today"

[hamidreza.taghipur]

when i want generate logs 1 month ago i give this error

Operation > Troubleshoot > Download log

From Date must be within 15 days from today

How can I solve it?

Please , help

[Marcelo Morais]

Hi @hamidreza.taghipur ,

 please take a look at: Administration > System > Logging > Log Settings, check the Local Log Storage Period > Keep up to.

Hope this helps !!!

[hamidreza.taghipur]

it is for me 180 days ...

someone has any idea ?

[Marcelo Morais · Accepted solution]

Hi @hamidreza.taghipur ,

 at Operations > Troubleshoot > Download Logs > select the Node > Debug Logs column ... please check the presence of logs older than 15 days:

Hope this helps !!!