09-09-2014 02:30 AM - edited 03-10-2019 10:00 PM
Guys,
I try to update the client provisioning from cisco.com but it failed (print screen can see in attachment). I try from Cisco ISE, it can ping www.cisco.com.
Do you have any idea ?
09-10-2014 09:57 AM
Hi rizalferdiyan,
Can you please check the certificate store of ISE for the following certificate :
Baltimore CyberTrust Root.
If this certificate is not available you will not be able to download the resources from cisco.com site.
09-10-2014 01:19 PM
what is the ISE version? Update to latest is advised
09-10-2014 10:21 PM
Hi Salodh,
Is there any known defect on this? If any of the certs are missing even applying latest patches or upgrades may not resolve this issue.
09-11-2014 03:03 PM
In addition to checking the certificates on the Admin node please confirm that your nodes are not running behind proxy.
Thank you for rating helpful posts!
09-16-2014 08:03 AM
http://www.cisco.com/c/en/us/td/docs/security/ise/1-1-1/release_notes/ise111_rn.html#pgfId-344590
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