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ISE Guest Username Policy- Using First name/ Last name with API- duplicate issue

awatson20
Level 4
Level 4

We have a use case for ISE guest accounts that are created from a visitor kiosk system using an integration with ISE through an API call.  The API creates guest accounts based on first name / last name as the username.  This is working correctly.  The issue is if another guest with the same name attempts to create an account, then ISE sees that as a duplicate account that already exists in the system.  It does not append a numeric value to the 2nd account.  Is there a way around this?  

 

With our self-registration portals, we use email address as the username, and the system will append a numeric value if the same account is created before the original account is purged.  But in the example above, it sees it as a duplicate.  Anyone seen this?

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