ISE Guest Username Policy- Using First name/ Last name with API- duplicate issue

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-27-2020 12:24 PM
We have a use case for ISE guest accounts that are created from a visitor kiosk system using an integration with ISE through an API call. The API creates guest accounts based on first name / last name as the username. This is working correctly. The issue is if another guest with the same name attempts to create an account, then ISE sees that as a duplicate account that already exists in the system. It does not append a numeric value to the 2nd account. Is there a way around this?
With our self-registration portals, we use email address as the username, and the system will append a numeric value if the same account is created before the original account is purged. But in the example above, it sees it as a duplicate. Anyone seen this?
- Labels:
-
Identity Services Engine (ISE)
