03-27-2018 11:38 AM
Hello,
Customer has an evaluation of ISE in their network. They have had to update the GUI password twice (long eval) and have leveraged the command line to do so previously. This morning, they were notified that the GUI password expired but they couldn't leverage the CLI to reset, they were forced to download the ISO in order to recover.
ISE Password recovery mechanisms:
They are confident they were typing in the correct password and have the following questions:
- Can they expect this behavior in production?
- Does the GUI password always expire every 45 days?
- is there a configuration parameter to change that?
- What is the password life cycle for CLI password? Is it configurable?
- Other than fat fingering the password, is this expected behavior for evaluation systems?
Solved! Go to Solution.
03-28-2018 04:28 AM
I would recommend they work through the tac if they don’t see the option
Maybe a browser inconsistency
There is no difference in code
Sent from my iPhone
03-27-2018 01:07 PM
Disable this option:
03-27-2018 02:01 PM
Thanks for the reply, but that field doesn't look it exists in the current version cid:image002.png@01D3C5E9.233FEC40
03-27-2018 02:08 PM
May be you need to use a different browser / machine. This page scrolls generally. After Password History, comes Password Lifetime option, where the Admin password expiry time can be changed.
~Hari
03-27-2018 02:13 PM
Could it be a hidden field in evaluations?
Cheers,
jb
Sent from my iPhone
03-27-2018 02:18 PM
Evaluation is just the license length of 90 days and is full featured
It’s the same software and menus
03-27-2018 07:36 PM
Thanks Jason.
If that’s the case, why don’t they see the option?
Cheers,
jb
Sent from my iPhone
03-28-2018 04:28 AM
I would recommend they work through the tac if they don’t see the option
Maybe a browser inconsistency
There is no difference in code
Sent from my iPhone
03-28-2018 09:42 AM
This is an evaluation, no TAC support.
Why would a configuration parameter be missing in the first place?
This is the OVA they used for the trial, < ISE-2.3.0.298-virtual-eval.ova>
It’s version 2.3, could the parameter have been removed in this version?
03-28-2018 10:01 AM
Looking at the screenshot comparing to what hari and you have, it looks like they didn't scroll down far enough as its below password history
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