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Alejandro Moran
Beginner

ISE reimage to 1.2, cant load install software

Hello

We have some ISE 3355 servers ready to configure, out of the box, and we want to upgrade them to version 1.2 before configuring them. I got the iso image for 1.2 but Im having problems with the reimage process.

I have been able to run the reimage process on 2 out of 4 devices, but at this moment, the reimage process gets stuck after I choose the boot optios trying to load the initrd.img file...

boot: 1

loading vmlinuz.............................................................

Loading initrd.img..........................................................

Did have the same problem with the second device, but after letting it start all the way down without booting with the dvd and running the setup program, I was able to reboot, boot from the ISE 1.2 dvd and load the reimage process...

Am I doing something wrong?... the reimage link doesnt provide any help... and its the same thing I´ve been doing...

http://www.cisco.com/en/US/docs/security/ise/1.2/installation_guide/ise_installing_on_NAC-AC.html#wp1197454

Any help is much appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
Tarik Admani
Advocate

You may want to try using a 1.1.4 iso to see if you can reimage the device and then run the upgrade to 1.2.

Also I have the best luck using activeiso burner when I burn any iso images. Give that a try if you can before attempting the 1.1.4 then upgrade to 1.2

Sent from Cisco Technical Support iPad App

View solution in original post

4 REPLIES 4
Tarik Admani
Advocate

You may want to try using a 1.1.4 iso to see if you can reimage the device and then run the upgrade to 1.2.

Also I have the best luck using activeiso burner when I burn any iso images. Give that a try if you can before attempting the 1.1.4 then upgrade to 1.2

Sent from Cisco Technical Support iPad App

View solution in original post

thanks Tarik, I'll give it a try!

It was the ISO burner... I burned again the iso dvd and worked perfectly.

Thanks for the help.

Muhammad Munir
Contributor

Hello Alejandro

If you do not have access to this DVD, you can download the Cisco ISE Release 1.2 software

from the Cisco Software Download Site at:

http://www.cisco.com/public/sw-center/index.shtml.

You will be required to provide your Cisco.com credentials.

When the Cisco Identity Services Engine ISE VM Appliance (ISE Software Version 1.2.0.xxx) DVD

boots, the console displays:

Welcome to Cisco ISE

To boot from the hard disk press

Available boot options:

[1] Cisco Identity Services Engine Installation (Monitor/Keyboard)

[2] Cisco Identity Services Engine Installation (Serial Console)

[3] Reset Administrator Password (Keyboard/Monitor)

[4] Reset Administrator Password (Serial Console)

Boot from hard disk

Please enter boot option and press .

boot: 1

You can choose either the monitor and keyboard port, or the console port to perform the initial setup.

At the system prompt, type 1 to choose a monitor and keyboard port, or type 2 to choose a console port,

and press Enter.

This starts the installation of the Cisco ISE software on the VMware system.

For more information this link will definitely be helpful to you.

http://www.cisco.com/en/US/docs/security/ise/1.2/upgrade_guide/b_ise_upgrade_guide_chapter_01.html

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