Log Collection Error Alarm

[Theodore Gates]

Hello All,

I have a customer that is receiving the following alarms on ISE 1.3 patch 3:

Log collection error: Server=psn1; Log Type=AUPAcceptance

It appears to be related to a log not being sent after the AUP is accepted.  It does not appear to impact flow but the description said to contact TAC and after researching I am unsure what the triggers for this would be.

Any thoughts on what could be triggering this or what to look into?

Thanks,

Theodore Gates

[howon]

Theodore, can you check to see if the AUPAcceptance attribute for the specific endpoint is being updated with current time? Also, is the primary admin node up and running, or possibly having communication issues with the PSN?

Hosuk